Coming Soon – Travel Posts

Dec 31, 2016 in Travel Stuff
Coming Soon – Travel Posts

Got just a few more things to do to tweak some old blog posts and edit down some photos from past trips but look out here (right here) for some more content.

Recipe: Roasted Sweet Potatoes + Black Beans + Hazelnuts

Dec 21, 2016 in Eat Stuff
Recipe: Roasted Sweet Potatoes + Black Beans + Hazelnuts

Okay, I know you’ve probably pinned about a thousand sweet potato and black bean salad recipes — just like I have — but trust me, this one addition makes this recipe the BEST. And I say that because my 12-month old ate it (which, okay fine, isn’t saying much because he’ll gorge himself on almost anything) […]

The ABCs of Postpartum – A note to self

Feb 14, 2016 in Mom Stuff
The ABCs of Postpartum – A note to self

At 10-weeks postpartum, this is my short list in a long read of a few key things to remember for next time (should I ever find myself having a baby again).

Service Design: The Future of User Experience Design?

Dec 11, 2015 in Design Stuff
Service Design: The Future of User Experience Design?

Think of service design as your experience in preparing for and watching a movie. Everything from the hype around the movie trailer, booking tickets in advance, reading box office reviews, seeing the latest tabloid buzz about the lead actors, arriving at the theatre, and finally, watching the movie has an effect on your overall experience. The moviemakers can control some factors and not others. What’s critical to grasp is that both the controlled and the uncontrolled elements influence not only your movie-watching experience but also what you do with it next. Do you love it or hate it? Do you buy all the fan paraphernalia or do you tell all your friends not to go watch it? Every little touchpoint adds up to the big picture effect.

Prototype Experiment: Mapping Your Healthcare Journey

Apr 11, 2015 in Design Stuff
Prototype Experiment: Mapping Your Healthcare Journey

I had a lot of fun with this “make belief” healthcare project with the team at Pivot… we identified a problem and then brainstormed a solution to see what we could come up with if there were no project barriers to get through. Read on to see how it unfolded…