Prototype Experiment: Mapping Your Healthcare Journey

[one_third]This article was originally written at Pivot Design Group, a Toronto-based user experience and communication design firm.[/one_third][two_third_last]I had a lot of fun with this "make belief" healthcare project with the team at Pivot... we identified a problem and then brainstormed a solution to see what we could come up with if there were no project barriers to get through. Read on to see how it unfolded...

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This Prototype delves into the world of healthcare.

What if…

What if I had a way to keep track of my health records with my physicians?We began the process by brainstorming a list of the pain points that arise when managing sessions with your various healthcare professionals. Here are some of the top concerns that came up:

• I don’t know when my last annual physical was
• I have no idea if I need to be screened for certain cancers (should I be concerned about this?)
• My doctor doesn’t have a whole lot of time so I feel like I’d be wasting their time if I call them with questions

From this we formed a solution…

Early sketch of the personalized healthcare timeline and screenshot of the health timeline solution as a video prototype.

Wouldn’t it be great if…

Wouldn’t it be great if a health timeline app could map out my past, present, and future health appointments to keep me and my healthcare team informed of what’s up?

• I’d be able to keep up to date on my latest check-ups and vaccinations
• I’d be able to input my information so the app could tell me when I’m due for screenings (based on provincial guidelines)
• I’d be able to schedule appointments directly through the app
• My doctor(s) can update the app directly with any information so that are both always on the same page

Through a series of rapid brainstorming sessions, we refined the concept and finally formulated a script, storyboards, and visuals for the video motion piece. 

Watch the video prototype

Pivot Prototypes: Mapping Your Healthcare Journey from Pivot Design Group on Vimeo.

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Resources

For more information and other helpful links on this topic have a look at these:

• Time’s Up on the Ten Minute MD Appointment, CBC article: http://www.cbc.ca/radio/whitecoat/blog/time-s-up-on-the-ten-minute-md-appointment-1.2897972
• Complete a cancer risk assessment and get your personalized action plan:  https://www.mycanceriq.ca/
• Health Care and the Online World – Checkup Panel, CBC video: http://www.cbc.ca/player/News/TV+Shows/The+National/Health/ID/2665763031/

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